Privacy Policy
At Doctor Udgeath Dhir ("Doctor," "we," "our," or "us"), we are committed to protecting the privacy and confidentiality of every individual who visits our website, https://doctorudgeathdhir.com. We understand the importance of safeguarding personal information, particularly when it relates to healthcare services. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our Website, contact us, schedule appointments, or use any of our online services.
By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please refrain from using our Website.
Information We Collect
We may collect various types of information to provide a seamless and efficient experience for our visitors and patients.
Personal Information Provided by You
When you voluntarily submit information through our Website, we may collect personal details such as:
Full name
Email address
Phone number
Residential city or location
Appointment requests and preferred consultation dates
Medical concerns or health-related inquiries submitted through contact forms
Information shared during communications via email, phone, or online forms
Any additional information you choose to provide while interacting with us
Providing this information is entirely voluntary. However, certain services, such as appointment scheduling or inquiry responses, may require specific details to be processed effectively.
Automatically Collected Information
When you browse our Website, certain technical and usage-related information may be collected automatically through cookies and analytics tools, including:
IP address
Browser type and version
Device type
Operating system
Internet service provider information
Date and time of visits
Pages viewed
Duration of visit
Referral source
Navigation behavior and interactions on the Website
This information helps us understand how visitors use our Website and enables us to improve functionality, performance, and user experience.
How We Use Your Information
The information collected through our Website may be used for several legitimate purposes, including:
Responding to inquiries and requests submitted through contact forms
Scheduling, confirming, and managing appointments
Providing information regarding treatments, services, and healthcare-related matters
Improving Website functionality, usability, and performance
Enhancing patient experience and customer support
Maintaining records of communications
Monitoring Website security and preventing fraudulent activities
Complying with legal, regulatory, and professional obligations
Conducting internal administrative and operational activities
We use personal information only for purposes that are relevant, necessary, and consistent with the services we provide.
Healthcare Information and Medical Disclaimer
Certain sections of the Website may allow users to submit health-related information or medical inquiries. While we take reasonable measures to protect such information, users should understand that online communications should not be considered a substitute for a professional medical consultation.
The information available on this Website is intended for general educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment.
Submitting information through online forms does not establish a doctor-patient relationship. Any medical decisions should be made only after a direct consultation with a qualified healthcare professional.
If you are experiencing a medical emergency, please contact emergency services or visit the nearest hospital immediately rather than relying on electronic communication through the Website.
Cookies and Similar Technologies
Our Website may use cookies and similar technologies to improve user experience and understand visitor behavior.
Cookies are small text files stored on your device that help websites recognize returning visitors and remember preferences.
Cookies may be used for purposes such as:
Maintaining Website functionality
Improving Website Performance
Understanding visitor behavior and usage patterns
Analyzing traffic and engagement metrics
Enhancing navigation and user experience
Most web browsers allow users to manage or disable cookies through browser settings. Please note that disabling cookies may affect the functionality of certain features of the Website.
Analytics and Website Performance Tools
We may use third-party analytics services, including tools such as Google Analytics or similar platforms, to better understand how visitors interact with our Website.
These services may collect information, including:
Device information
Browser details
Geographic location (approximate)
Website usage patterns
Session duration
Pages visited
The information collected through analytics tools is generally aggregated and anonymized and is used solely for statistical and Website improvement purposes.
We do not use analytics information to personally identify visitors unless required by law or necessary to address security concerns.
Information Sharing and Disclosure
We value your trust and do not sell, rent, lease, or trade personal information to third parties for marketing purposes.
We may disclose information only under limited circumstances, including:
Service Providers
We may share information with trusted third-party service providers who assist in operating the Website, maintaining technical infrastructure, managing appointments, processing communications, or providing administrative support.
These service providers are required to maintain confidentiality and use information only for authorized purposes.
Legal Compliance
We may disclose information when required to do so by applicable laws, regulations, court orders, governmental authorities, or professional regulatory bodies.
Protection of Rights and Safety
Information may be disclosed when necessary to:
Protect our legal rights
Investigate fraud or security incidents
Enforce Website policies
Protect the safety of patients, visitors, healthcare professionals, or the public
Business Transfers
In the event of a merger, acquisition, restructuring, or transfer of assets, information may be transferred as part of the business transaction, subject to applicable privacy and confidentiality obligations.
Data Security
Protecting personal information is a priority for us.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction. Security measures may include:
Secure server environments
Access controls and authentication procedures
Regular monitoring of Website security
Data protection protocols
Restricted access to sensitive information
While we strive to use commercially reasonable methods to safeguard information, no online platform or method of electronic transmission can guarantee absolute security. Users should therefore exercise caution when sharing information online.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including:
Managing patient inquiries
Facilitating appointments and communications
Complying with legal and regulatory obligations
Resolving disputes
Maintaining business and administrative records
Once information is no longer required, we take appropriate measures to securely delete, anonymize, or archive it in accordance with applicable legal requirements.
Children's Privacy
The Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children through our Website. If we become aware that personal information has been collected from a child without appropriate parental or guardian consent, we will take reasonable steps to remove such information from our records.
Parents or guardians who believe their child has provided information through our Website may contact us for assistance.
Your Privacy Rights
Subject to applicable laws and regulations, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of information where legally permissible
Withdraw consent for certain processing activities
Object to specific uses of personal information
Request information regarding how your data is being used
To exercise any of these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in legal requirements, healthcare regulations, technology, or business practices.
Any updates will be posted on this page along with a revised "Last Updated" date. We encourage visitors to periodically review this Privacy Policy to stay informed about how their information is protected.
Continued use of the Website after changes have been published constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:
Dr. Udgeath Dhir
Website: https://doctorudgeathdhir.com
Phone: +91 97178 39955
Email: support@doctorudgeathdhir.com
Address:
Room Number 15 OPD
Fortis Memorial Research Institute
Sector 44, Opposite HUDA City Center
Gurugram, Haryana, India